INSIGHT2026-05-15· 3 min read
67% of calls go unanswered. Yours don't have to.
The data behind our hero stat — and what an AI receptionist actually captures when you're under the sink or driving to the next job.
Industry studies put unanswered call rates at 50-80% for service businesses, with 67% as a commonly cited midpoint. Most calls go to voicemail, and most callers don't leave one — they hang up and call the next business on the list.
What VoiceDepot captures
- →Caller name, callback number, and what they want
- →Appointment-request time and address (auto-texted to you)
- →Spanish-speaking callers (Spanish Receptionist add-on)
- →After-hours, weekend, and holiday calls
What it doesn't do
- →Replace humans for complex jobs — it captures and texts you
- →Make outbound sales calls (TCPA risk; not how we work)
- →Handle emergencies (911, poison control — your call flow routes those)
AD
VoiceDepot Team
Published 2026-05-15